Help Center

How do I register?

In order to register an account on vcdkeyspro.com, you have to click the Sign up button and enter your email address and password. 

What should I do if I forgot my password?

If you forgot the password to your vcdkeyspro account, you can press Forgot Password and follow the instructions to restore it.

Can I ask for a refund?

Yes you can. Please read our Refund Policy for more details.

Which payment methods do you accept ?

We currently support ,PayPal，Credit Cards and Paymentwall which are fast and secure. Customers can checkout with their account or as a guest directly with their credit/debit card if they do not currently have a account.

How do you deliver the key?

Product keys and instruction’s will be delivered to your email address (1-24 hours Max).Or you can have account manager to get fast service.

What should I do if I didn’t receive my CD Keys?

Please contact our account manager,He will help you to receive your keys.

When will I receive a pre-order product?

Usually we will send keys on the release date. We will send product to you as you ordered.

What should I do if the key is invalid or used?

First of all please check if you typed wrong keys. If not, please take a screenshot of the problem. Our account manager will help you solve the problem.

Do you provide bulk or wholesale?

Yes, We provide bulk and Wholesale orders, Please check our wholesale section here if you dont see a product you need please contact us at Whatsapp. we will reply back in less then 1 hour.

Why is my order delayed – on hold?

Order dispatch shouldn’t take more than 10 minutes after creating an invoice. However, there are many possibilities for a delayed order, ranging from technical issues related to internet downtime and/or server issues to safety reasons. Regardless, the first step should always be checking the order status. If you still have questions, please contact our account manager.